IT Services Sydney is usually taken care of in-house or outsourced to a managed IT services company. After all every company has their own circumstances and one offering may work best for one company, with the other offering working best for another company.
Outsourcing IT services to a Sydney company is cheaper that hiring in-house staff. Costs are usually spread out using the agency model and your business doesn’t have to fork out on training/certification costs – payments which are usually a one-off and/or on-going. Staff salaries are also a cost-effective when outsourcing IT services because the price of 1 IT Engineer in Australia may be the equivalent to 4 IT Engineers in the Philippines, India or any other cheap(er) labor locations.
Availability is also a factor for outsourcing your company’s IT – the reason being is, especially for small businesses, once the last employee leaves the office operations are effectively shut down for the night. With outsourced IT, many agencies have longer operating hours with most operating 24/7. So if you’re working on something remotely during the night, IT support will be there to answer your query.
Dedicated managed IT services companies in Sydney will most likely adhere to strict SLA’s and the level of service that they provide to a company will be of the highest level. The relationship between the two companies is B2B therefore the level of customer and technical service will be at its highest. If you’re not happy with your IT service provider, you can always move to a another one. With internal staff, the same maybe difficult to achieve.
IntelliTeK is one of the fastest growing IT service providers in Australia. We are always up to date with the latest threats to emails and IT security which is why we only partner with the best in the industry. If your company isn’t fully equipped to fend off cyber criminals, then get in touch with us so we can discuss your options. Call us on 1300 768 779, email us at firstname.lastname@example.org, fill out the web form, or have a Live Chat with us below.