Choose Your Service
IntelliTeK takes pride in offering comprehensive managed IT services for companies across Australia. We only provide your business with best IT solutions which is complimented with around the clock 24/7 helpdesk support and monitoring. We also take pride in offering network support and maintenance, and we deploy our experienced and highly skilled engineers to your site should there be a need to.
There is never a one size fits all package, fortunately here at IntelliTeK we are all ears open to what you want for your business and we are ready to customize a package which fits the size and scale of your business.
Why choose us?
✓ We are ready to provide you with a personalized package, with specific IT components or with the whole managed IT package – just tell us what you need
✓ We have dedicated teams and dedicated engineers who are assigned to your company/case so you wont have to worry about the points of escalation
✓ Our 24/7 helpdesk is just one phone call or one email away from addressing your concerns
✓ Our presence is Australia-wide and our service offering is tailor made to provide your business with end to end management of your IT
The Benefits Of Managed IT Services
✓ Reduce financial risk via a fixed monthly management fee, increasing your control over your technology budget
✓ Reduce operational risk through 24/7 proactive systems monitoring and alerting
✓ Modular flexibility with options to tailor a solution to support and manage all, or part of your IT solutions the way that you want
✓ High levels of service through strict service level agreements (SLAs) providing guarantees around availability and performance of your environment
✓ Access to experienced and highly skilled engineers around the clock
✓ Increase performance and productivity through better uptime across your infrastructure via proactive, real-time system monitoring and issue detection
✓ We are 100% Australian-owned with 60 years of IT consultancy and Software Engineering experience
✓ We implement continuous business improvements with strategic guidance and consultancy for optimising your IT needs including business case preparation and capacity planning
✓ We have access to technology by leveraging our wide range of industry leading vendor relationships
✓ We have one single support operation for your entire IT portfolio
✓ We strive to solve issues at the first point of contact and prioritise client’s SLA’s
✓ We have a helpdesk which is available 24 hours a day, 7 days a week
✓ We have a proven transition process that enables us to take on board a wide range of clients and work load
✓ We are centred around providing affordable and high-quality managed IT services