The Company

✓ We have 60 years of Software Engineering and IT Consultancy experience

✓ We are 100% Australian owned

✓ We have major vendor relationships and accreditations including WatchGuard, Microsoft and Amazon Web Services

✓ We have a 24/7 Network Operations Centre (NOC) providing real-time live monitoring, escalations and coordination

✓ We offer Technical support available either on-site or off-site via telephone, email or remote support

 

The Benefits Of Managed IT Services

✓ Reduce financial risk via a fixed monthly management fee, increasing your control over your technology budget

✓ Reduce operational risk through 24/7 proactive systems monitoring and alerting

✓ Modular flexibility with options to tailor a solution to support and manage all, or part of your IT solutions the way that you want

✓ High levels of service through strict service level agreements (SLAs) providing guarantees around availability and performance of your environment

✓ Access to experienced and highly skilled engineers around the clock

✓ Increase performance and productivity through better uptime across your infrastructure via proactive, real-time system monitoring and issue detection

 

Why IntelliTeK?

✓ Continuous business improvement with strategic guidance and consultancy, optimising your IT needs including business case preparation and capacity planning

✓ Access Technology by leveraging our wide range of vendor relationships

✓ One single support operation for your entire IT portfolio

✓ Ability to solve issues at the first point of contact

✓ Dedicated Service Delivery Manager and Client Manager

✓ 24/7/365 Helpdesk support team

✓ Proven transition processes that enable us to take on board a range of clients

✓ Consultations with your dedicated teams on a monthly basis

 

Our Partners: