Proactive Support

We've built a reputation for our IT support and managed services, We cater our services to meet the needs of our loyal customers.

All  IntelliTeK customers are provided the following as part of our support packages:-

How we can help

Because your IT systems could fail at any time, you need a reliable IT support partner someone who understands your business, someone with the people the skills and the processes you need, someone who can respond immediately.

We can help by auditing your network; monitoring your servers; identifying, diagnosing and fixing problems remotely; providing a fast reactive Service Desk; scheduling engineer visits; and providing emergency engineer response when required.

Through our Proactive Support service (server \ network monitoring), we monitor key metrics on your systems 24 hours a day so that issues are identified early, and resolved before they cause you problems, thus minimising any downtime.

Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility you demand. The size of our team means that we can provide a qualified expert when required.

All you need do is pick up the phone call IntelliTeK on 1300 768 779

Existing customers can log support requests via our online support portal here